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Customer Service

Returns

100% Satisfaction Guarantee.

If your items are damaged upon delivery, please notify us immediately, before sending the item back, by email at cs@thegiftbug.com. Please provide your name, shipping address, item and date purchased when contacting us. All Returns will be accepted up to 30 days of purchasing date for replacement or refund (less shipping & handling).. Please send all returns to: TheGiftBug, P.O.Box 50264, Mobile, AL 36605..

*Please follow the steps below for returning orders.

1. Send an e-mail to Returns with your request for a return authorization code.

2. Re-pack the order and follow shipping instructions found in your e-mail from TheGiftBug.com customer support team.

3. Refund will be credited within 10 days after we receive the shipment.

Privacy Policy

User Information:
TheGiftBug.com collects information you enter when completing our checkout process. Your name, address, phone number and email address are saved for the purpose of processing your order only.

Use of Information:
TheGiftBug.com.com does not sell any collected information to third parties.

Contacting Us
If you have any additional questions, please contact us at Customer Service.

Please send catalog order forms to:

The Gift Bug

Box 50264

Mobile, AL 36605